B: the customer can continue to use the YouView box as a perfectly good digital video recorder. Refit the lid loosely and turn the box over. PS. Given the number of people leaving comments, it must be a common fault. Welcome to the Digital Spy forums. Thanks! 8h42, on All the menus and features are exactly the same, but the most recent version of the box is smaller than this earlier version. Visit our full contacts page here Am I being mislead by BT here to keep me paying? "pluginVersion": "1.6.0" 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. I took he HD out and tried to connect it to my Laptop with a SATA to USB cable. padding: 0 !important; Everything else will continue to work perfectly. They will only unscrew partially i.e. It just makes the same beeping noise and wasnt recognised. Easy fix but you have to plug HDD into a pc to change to MBR before you put in youview box. Reports about this have diminished, so maybe BT finally put a stop to the misinformation. Its still working fine with an average usage of 7 hrs live tv per day. The metal plate and the back panel are one piece so after removing the remaining screws on the back panel you should be able to remove the PCB from the plate. On further investigation the hard disk heads had stuck. Thanks. NORMA12. Yes if its a used disk it doesnt need formatting, it just needs any partitions deleting. Thanks again, youve saved me a lot of money having to buy a new (different brand) box <3. The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. Tried maintenance mode, software repair brings it back to the loop, factory resets with keeping the recordings failed. All Rights Reserved. When I follow the procedure to enter maintenance mode I get a blank screen. Swapped a failed Seagate drive for a 1TB Western Digital drive. Which Sunglasses Are Worn On The Mallorca Files? You might also be able to upgrade your 500Gb box to a 1Tb hard drive or higher and although this has not been tested by us, our readers have reported success. My husband . In 1968, he started what would later become his largest business venture, consumer electronics company Amstrad.In 2007, he sold his remaining interest in the company in a deal to BSkyB for 125m.. Sugar was the chairman and part-owner of Tottenham . Why YouView; . document.detachEvent('on' + evt, handler); "version": "4.9.18", }; And if you cancel your contract it is only these services that will stop (in this case BT TV). Maintenance mode not coming up when down arrow pressed. Announcements, Guides & Community Updates, Here's where you can . background: none !important; I then turned it all off for a minute and then back on. This is to support the feature of pausing and rewinding live TV. If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. Everything works perfect thanks to your easy to understand instructions. From Box management select Power & standby. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. Watch Shop Bd, Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. Youview recording failed This is another one that is usually caused by either your internet connection, or also possibly your broadband connection too. Maybe it was something to do with the hard disk not being video grade, or the small size. Great to find someone on the internet who knows what they are doing and is spot on with instructions. I have fixed mine I had bought a used hdd and it was formatted in fat 32 and did not work, if you google completely format hdd removing all partitions i watched a video you do it within dos on windows took less than 5mins at the end though finish instruction on assign, do not do the format for the pc just insert drive in you view box and bingo up and running. Thanks for the tips Robin. YouView Box Hard Drive Replacement. See the table below for links to buy the different makes and sizes of YouView Hard Drive. Without trying to enter maintenance mode it just loops around the loading screens and doesnt boot. [CDATA[ */ Id rather try everything before I replace the disk. Everything went swimmingly, but there was no sound. Make sure you keep the box in standby. The network reaches approximately 790 million viewers a month across India . Box now perfect. } else if (window.detachEvent) { That's why we have an automatic standby mode. The file are surprisingly easy to identify as they are [programme name and date].ts These files are in a XFS format partition; I didnt have any trouble reading/playing them under Linux Mint. var removeEvent = function(evt, handler) { Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. The main TV downstairs had a Freesat box, YouView box and PS3. All rights reserved. Plug the power cable back in whilst still holding the reset button continue to hold the reset button down, do not release it yet. It doesn't record, but it's designed to be small and give you a great TV viewing experience. Once you complete your initial 12 month contract your box is 100% yours to keep. Many thanks for your article. Remove the lid. You can now undo the 4 screws holding the hard drive in place. These drives are also quieter and cooler than standard 2.5 computer drives so should last longer in continuous use. See our connection guide. The Ethernet cable is securely connected to the Ethernet port. Having googled the fault I found your site and I have successfully replaced the hard drive, same for same, following your expert guidance and for 32 I now have a fully functioning box again. A white powerlight should appear on thefront panel, Touch the button on the front of the box once(far left hand side of thefront panel), then immediately press the VOL - button (Left dot on the circle panel on the front of the box) for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt, Press the button on the front of the box, Choose your preferred option (see list of available resets at the top of the page) and follow the on screen instructions, Press and hold the down navigationtouch button on the front of the box for 5 seconds, until you see Enter Maintenance Mode Y/N (Y:POWER)prompt, Press the button on the front of the box. Hi, I have tried your method and my 2100 youview box just goes to black screen after I press the power button to enter maintenance mode. Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. Hi, Awesome advice! Press and hold the reset button on the right-hand side of the box. Hi! This site uses cookies. They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. I am stuck with scart interface. You'll get our best-ever TV box The ribbon cable connector to the lid button had not latched to the main PCB during re-assembly and came away when I lifted off the lid to check. All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. It has probably always done this but I didnt notice as the stock drive was quieter. Switch on the power switch on the back of your box and a red light should appear on the front. Youview is a TV service that provides more than 70 live digital channels. It's available as a tuner app for Sony's connected 4K Android TVs,. What about all those who bought Retail Youview Boxes ? Worked a treat, thank you. document,'script','https://connect.facebook.net/en_US/fbevents.js'); Kevin. height: 1em !important; Had to remove the large heat sick under the PCB to get the old hard-drive to slide out. "agent": "-4.9.18-1.6.0" Fortunately I had an old 2.5 HDD lying around and it has now been put to work. and that I would need to return the YouView box to BT (almost certainly wrong!). Thank you again! 2 weeks ago I rang up and cancelled just the TV package but kept the broadband and the woman I spoke to was adiment I would need a new box to watch TV. Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. Hopefully this will help some other people keep the recordings from their old Youview hard drives and transfer them onto a new drive Find many great new & used options and get the best deals for Humax HDR-2000T Freeview HD TV Recorder at the best online prices at eBay! First off, disconnect all cables from your YouView box and using a cross-head (Philips) screwdriver remove the screw on the back panel above the SCART socket. /* ]]> */ Hopefully that will be good for a couple of years and then Ill replace it with a new one. Many Thanks..! BT YouView+ Box Get the fastest YouView+ box in the UK. Thanks for the info which was clear and easy to follow and saving me a load of cash. USA & International; Australia; Canada; France; Germany; Italy; Does the YouView box work after leaving BT? Easy to follow and pretty straightforward to carr out which was great. What software did you use to clone the drive? You can also buy the Youview box directly from Amazon, Argos, Currys, John Lewis, Richer Sound and Humax. Moral here is buy a new drive, not refurbished, especially if your old drive has fully stopped spinning. With the lid clipped back in place turn the box upside down and fit the 4 long screws. I switched it off with the unit power button, but now when I try to switch it back on there is no power nothing happens at all. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. It's been confirmed by both BT and by YouView that these threats are entirely unfounded. Just fitted a new Seagate drive following your instructions and Im back in business again! The different options available are displayed below. And if so to what format please? I had a similar problem. Have followed all the instructions above and only getting a waking up screen on repeat. Incredible. Possibly, although the drive from your Mac might not be compatible with the YouView box if its built to a different Apple spec. Should work as a normal Freeview+ pvr. Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. if (window.removeEventListener) { I found the solution is to change the partitioning to MBR rather than GPT. Dream Mat Mousse Quelle Teinte Choisir, Im at a loss. They told me something very similar last week when I cancelled. Brilliant instructions. It seems unlikely. Am I being mislead by BT here to keep me paying? Just to add to the above. Also worth noting as an aside that the first customer service agent told me that I only had a weekend and evening call package (wrong!) Switch on your TV and pre-select the correct HDMI input for your YouView box so you can see what the box is doing while it powers on. wfscr.type = 'text/javascript'; We always conscious about the amount of energy we use. blockquote{border-color:#EAEAEA #EAEAEA #EAEAEA #22a9f7}.site-title a:hover,a{color:#22a9f7}#masthead .search-form,.main-navigation a:hover,.main-navigation ul li ul li a:hover,.main-navigation ul li ul li:hover>a,.main-navigation ul li.current-menu-ancestor a,.main-navigation ul li.current-menu-item a,.main-navigation ul li.current-menu-item ul li a:hover,.main-navigation ul li.current_page_ancestor a,.main-navigation ul li.current_page_item a,.main-navigation ul li:hover>a{background-color:#22a9f7}.header-search-icon:before{color:#22a9f7}button,input[type=button],input[type=reset],input[type=submit]{background-color:#22a9f7}#content .comments-area a.comment-edit-link:hover,#content .comments-area a.comment-permalink:hover,#content .comments-area article header cite a:hover,#content .entry-meta span a:hover,#content .entry-title a:hover,.comment .comment-reply-link:hover,.comments-area .comment-author-link a:hover,.entry-meta span:hover,.site-header .menu-toggle,.site-header .menu-toggle:hover{color:#22a9f7}.main-small-navigation ul li ul li a:hover,.main-small-navigation ul li:hover,.main-small-navigation ul li a:hover,.main-small-navigation ul li ul li:hover>a,.main-small-navigation ul > .current_page_item, .main-small-navigation ul > .current-menu-item,.main-small-navigation ul li.current-menu-item ul li a:hover{background-color:#22a9f7}#featured_pages a.more-link:hover, .wpcf7-form input:focus{border-color:#22a9f7;color:#22a9f7}a#back-top:before{background-color:#22a9f7}a#scroll-up span{color:#22a9f7} Unfortunately, I get to YouView>please wait, loading but then it switches off (red light), switches on again and goes through the same procedure. Thanks very much, good for the Planet as well as my wallet. It requires a username and password to unlock it. After slotting the new hard drive in place fit the lid and turn the box over again so the new drive and PCB are resting in the lid. Thanks, In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. Saved over 100 on buying a new box. My dtr t2110 BT Youview box is still working except the HDMI output does not. Thanks for the guide! I still have the old 1tb drive which Ill just keep handy for a month just in case etc it still spins up and passes Win 10 disk health checks so we will see how long it lasts. All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. If you have an Internet Mode enabled box, or the BT TV Box Mini you don't need to have the aerial plugged in, it just needs to be connected to the internet. Is my box a brick ? var wfscr = document.createElement('script'); FOR SALE! It comes with daily entertainment of BBC iPlayer, ITV Hub, All 4, and much more. Once the lid was off, my suspicion that the hard disk was responsible was confirmed. Many thanks, very well explained and illustrated! } Thanks for the indepth information. Alan Michael Sugar, Baron Sugar (born 24 March 1947) is a British business magnate, media personality, author, politician and political adviser. It keeps on trying to start but never gets there. The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. There are many reports of call centre staff 'demanding' people return their boxes, along with lies that the boxes. Ionic Industries 2023. The drives listed above are all 2.5 drives so they are the correct physical size. removeEvent(evts[i], logHuman); Ionic Industries Just tried this. Then find your instructions below. A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Thanks so much for taking the time to document this. Hi, wfscr.src = url + '&r=' + Math.random(); YouView TV Ltd 2023. Weber County Sheriff Jobs, wfscr.async = true; for (var i = 0; i < evts.length; i++) { Following the removal of the HDD I did open up the HDD and could see the arm was stuck. Worked a treat for my youview box thanks , Hi Hi, Just replaced hard drive working fine thanks for the info . (function(url){ Announcements, Guides & Community Updates, Here's where you can find out more about returns. Thanks again for these instructions, and good luck to anyone else fixing their YouView box . I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). Can you get the Enter maintenance mode Y/N prompt on screen, and then press power? As Graham pointed out, whether. Had a little difficulty removing the drive due the the sticky pad underneath but, once released, it came out easily. I have a brand new WD 1tb drive waiting. Very helpful thanks. 05-06-2019 Our set-up is quite simple. I have to wait for the box to reconnect the internet and restart . Menu. I wonder if TRIM optimisation has be running on the SSD? You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. The hard disk might need to have all the partitions deleted rather than partitioning and formatting it in a computer. The BT YouView box is basically a Humax box with a bit of extra software for the BT On Demand/BT specific extra channels.
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